Question 1

What is the minimum stay?

Accepted Answer

The minimum stay depends on the time of year and the unit — each listing page shows its own minimum.

Question 2

Are utilities included?

Accepted Answer

Yes. All utilities and Wi-Fi are included in the rate.

Question 3

Do I need to sign a lease?

Accepted Answer

No lease is needed. You book online, and your booking, payments and remaining payment schedule are always visible in your guest portal.

Question 4

What are the check-in and check-out times?

Accepted Answer

Check-in is at 3 PM and check-out is at 11 AM. If you arrive early, you can store your luggage in the building.

Question 5

Are pets allowed?

Accepted Answer

No, pets are not allowed.

Question 6

How does payment work for monthly stays?

Accepted Answer

A 25% deposit reserves your dates. The remaining balance can be paid in monthly installments, starting 7 days before check-in. We accept Zelle and credit cards.

Question 7

How do I book an apartment?

Accepted Answer

Choose an apartment on shadysidestay.com, pick your dates and book online. The booking calendar opens about 6 months ahead. For dates further out, or to pay by Zelle, send your dates through the inquiry form on our Contact Us page: https://www.shadysidestay.com/contact-us

Question 8

How close is Shadyside STAY to CMU and Pitt?

Accepted Answer

Shadyside STAY is on Fifth Avenue in Shadyside, within walking distance of Carnegie Mellon University, the University of Pittsburgh and Chatham University, and close to UPMC Shadyside.

Frequently Asked Questions